Refund policy
At Honey Hoodie, all items are made to order just for you. Because of this, we do not accept returns or exchanges for:
- Wrong size ordered
- Change of mind
- Color preferences
- Buyer’s remorse
However, if your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at honeyhoodie26@gmail.com.
Please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
If the issue is approved, we will gladly send a replacement or issue a refund.
Please note:
- We do not accept returns for worn or washed items.
- Shipping delays caused by carriers are outside of our control.
- Customized or personalized items are final sale.
Thank you for supporting our small business!